Larimer County Solid Waste Department Survey

1. How often do you visit the landfill?
2. How would you rate your overall experience?
3. How would you rate the value of our services?
4. What is most valuable to you when visiting one of our Solid Waste Department Facilities? (choose up to 3)
5. Where are we missing the mark? (choose any that apply)
6. Do you subscribe to our closure notifications?
7. How did you learn about us?
8. Which areas did you utilize during your visit? Choose all that apply.
Landfill
1. Gate attendant clearly communicated fees, information and/or directions.
2. Gate attendant was responsive to your questions or concerns..
3. Gate attendant had friendly demeanor during your visit.
4. Traffic director clearly communicated where you should unload.
5. It was easy to find the correct area to put the items from my load.
6. The equipment operators worked in a safe and efficient manner.
7. How satisfied were you with your experience?
Residential Convenience Centers/Transfer Station
1. Which site did you visit?
2. Gate attendant clearly communicated fees, information and/or directions.
3. Gate attendant was responsive to your questions or concerns
4. Gate attendant had friendly demeanor during your visit.
5. How satisfied were you with your experience?
Household Hazardous Waste
1. Staff clearly communicated information and/or directions.
2. The staff was responsive to my questions or concerns.
3. The staff had a friendly demeanor during my visit.
4. How satisfied were you with your experience?
Residential Recycling
1. The staff members were knowledgeable and informative during our visit.
2. The tour/class was organized and well planed.
3.The staff members clearly communicated the guidelines and expectations to our group.
4. How satisfied were you with your experience?
Business Office
1. I was greeted promptly when I entered the office.
2. The staff member clearly communicated information and/or directions.
3. The staff member was responsive to your questions or concerns.
4. How satisfied were you with your experience?