Health

Submit a Complaint

The Larimer County Department of Health and Environment (LCDHE) investigates complaints regarding environmental hazards that impact public health. This includes concerns about air quality, solid and hazardous waste, drinking water, septic systems, retail food safety, public facility safety and sanitation, and more. 

To submit a complaint, complete this form: File a Complaint

If you think you got sick from something you ate at a retail food establishment, please use the Foodborne Illness Complaint Form.

Once you submit your complaint, our team will review it to see if it falls within the bounds of enforceable county regulation. If so, a specialist will be assigned to your complaint to begin investigating. Depending on the type and severity of the complaint, the investigation will begin within one to four weeks.

If you have any questions or need help completing the complaint form, please call 970-498-6775 or email healthcommunications@larimer.gov.

LCDHE cannot investigate complaints regarding:

  • indoor air quality
  • mold, asbestos, or pests in rental or privately owned properties
  • indoor hoarding
  • tenant-landlord disputes
  • non-retail food pest infestations
  • residential noise complaints

To address concerns regarding any of these issues, please use the resources below.

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The Larimer County Department of Health and Environment does not inspect, test, enforce, or remediate indoor air quality issues in rental or privately owned properties.

General Indoor Air Quality Information: cdphe.colorado.gov/defining-an-indoor-air-quality-problem

Radon Information

For general information about radon, free at-home radon test kits, and radon testing data in Larimer County, visit Radon Testing in Larimer County and Radon: Test to Know.

For radon and indoor air quality resources within Fort Collins city limits, visit Radon and Healthy Homes.

Mold Information

A Brief Guide to Mold, Moisture, and Your Home: www.epa.gov/mold/brief-guide-mold-moisture-and-your-home

Mold Overview, Health Effects, Prevention, Cleaning: www.cdc.gov/mold-health/about/index.html

Asbestos Information

The Air Quality Control Commission governs asbestos abatement in Colorado. Learn more: cdphe.colorado.gov/indoor-air-quality/asbestos-general-information.

Bugs

If you suspect you have a bug infestation, we recommend you call a professional exterminator for a consultation. If you are a renter, immediately report possible infestations in writing to your landlord or property management. 

Bed Bugs: As annoying as bed bugs are, they are not a public health threat. The Larimer County Department of Health and Environment does not track, monitor, enforce, or remediate bed bug infestation cases. Visit the EPA's Bed Bug Resource Guide for information on preventing and eliminating bed bugs.

Rodents

If you have observed mice or other rodents in your residence, use this guide to properly clean up any droppings or urine: How to Clean Up After Rodents.

Use this guide to remove and prevent rodents: Controlling Wild Rodent Infestations.

If you own your home, you may also consider calling a professional pest management company. If you are a renter, immediately report possible infestations in writing to your landlord or property management.

If you have observed a rodent or rabbit die off (3 or more in a 7-10 day period) submit a complaint or call our Zoonosis Hotline at 970-498-6666.

Excessive accumulation of clutter or collecting a large amount of items inside of a home with an inability to get rid of possessions that appear to be useless or of limited value may be considered hoarding. Indoor hoarding is not regulated as a public health concern. However, if a property has evidence of pests, household trash, or waste concerns on the outside of the home that may be affecting neighboring properties, this may be considered a public health concern. If you have observed outdoor hoarding that meets this description, please submit a complaint.

For dilapidated structures, inoperable or unlicensed vehicles, or outdoor accumulation of junk (that does not pose a public health concern):

For animal hoarding:

For noxious weeds:

Indoor Hoarding Resources

Disputes between tenants and landlords are not investigated or remediated by LCDHE. These disputes range from noise and necessary repairs to housing discrimination and eviction. Below are a number of community and municipality resources available to help with these disputes.

There is a free legal clinic at the Fort Collins Old Town Library that may be able to offer assistance on the first Friday of each month from 2:00pm - 3:30pm. The legal clinic has limited space and operates on a first come, first served basis. For more information about the free legal clinic, please call 970-221-6740.

Community Resources

Fort Collins Community Resources

Loveland Community Resources

Legal Resources

Colorado Department of Local Affairs Division of Housing

U.S. Department of Housing and Development (HUD) Resources

The Colorado Division of Housing’s Mobile Home Oversight Program conducts outreach and education on mobile home park laws and provides an annual park registration system. The program also receives and investigates complaints, facilitates dispute resolution, and takes enforcement actions.

The City of Fort Collins and the Larimer County Department of Code Compliance also enforce regulations for mobile home parks.

Noise complaints within your neighborhood such as loud music or parties should be directed to non-emergency law enforcement in the area where they occur.