Here are a few Dos and Don'ts of interviewing.
DO
- Give candidates at least 48 hours notice when scheduling interviews.
- Review interview guide, resume, and job description prior to interview.
- Provide each interviewer with an interview packet including:
- Job description
- Job posting
- Interviewees’ application & resume
- Candidate evaluation forms with interview questions and space for notes
- Create a great experience for the candidate from beginning to end.
- Have a list of questions pre-planned.
- Include questions from the approved general question list and position-specific questions.
- Talk with your Recruiter about the interview questions you would like to use prior to your interviews.
- Questions should be related to the job duties and the knowledge, skills, and abilities needed for the position.
- Keep all conversation focused on job-related information.
- Ask the same questions of all candidates to ensure everyone is treated the same.
- Ask follow-up questions to explore initial responses and gain more understanding.
- Allow the candidate the opportunity to share their experiences and abilities.
- Listen closely.
- Give the candidate your undivided attention.
- Take professional notes.
- Keep in mind that a candidate could request to see copies of notes, so everything you write could be viewed later.
- Allow time for final questions and statements from the candidate.
- Let them know your timeline for making a decision. If the timeline takes longer than expected, keep your candidates informed.
- Thank them for their time.
DON'T
- Ask questions that would elicit information such as:
- Race
- National origin or ancestry
- Religion
- Gender identification
- Sexual orientation
- Marital or family status
- Pregnancy
- Mental or physical disability
- Genetic information
- Age
- Previous compensation
- Ask personal questions or make unrelated small talk.
- Instead of asking them “tell me about yourself”, ask them “tell me how your experience has prepared you for this position.”
- Don’t ask questions about anything that is related to hobbies or personal interests.
- Ask leading questions that tell the candidate what you’re looking for.
- You should ask questions that provide this information rather than telling them what you want to hear.
- Interrupt the candidate when they are answering.
- Over-sell the position or over-promise.
- Make up an answer to a question you are unsure of. If a candidate asks a question and you do not have the answer, tell them you will find the information and get back to them.
- Use jargon or acronyms that a candidate may not be familiar with.
- Treat candidates differently
- If you have an applicant you have interviewed for another position, don’t judge them on their previous interview; instead treat them the same as the other applicants in the candidate pool.