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UltiPro Mobile App

The Ultipro mobile app provides employees with a convenient new option for accessing their Personnel Information.  It is available on Android and iPhones, versions 5 or later. The mobile app provides many useful functions, with the added flexibility of accessing them from your phone.

Employees can view pay statements and tax documents, check accrual balances, review job history and salary information, as well as enter and approve your time right from your mobile phone.  Employees can also view current benefit elections and bank account information, request time off, and add or change emergency contacts.

Download Guide for Android Users
Download Guide for Apple Users
Enable Notifications Guide

Questions?

Please contact Judy Shimkus, the Payroll, or Recruiting staff with questions regarding the UltiPro Mobile App.

Known Issues

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This is a performance issue recognized by Ultipro. Their Development Team is working on solving the issue. If you get this message, continue to hit the Submit button until you successfully complete the task. If you continue to experience this problem, contact the Payroll or Recruiting teams.

  • Employees must enter hours on each individual days. Hours can’t be entered on summary.
  • Exempt employees’ scheduled time doesn’t autofill in mobile app until they enter an initial time entry.
  • Unable to enter Comments when entering time in mobile app.

The pay codes you see are determined by the access group to which you are assigned. These access groups are currently being reviewed and updated. In the meantime, ignore any codes that your department doesn't use or that don't apply to you.

This is the same in the desktop version of Ultipro. Since historical information prior to 2017 was not brought over to Ultipro, your hire date will show the job title and salary you had at the time we went live with Ultipro in 2018. Full historical information is kept in OnBase.

When you submit your timesheet on your computer, you have the option of "Unsubmitting" and making changes until your manager approves the timesheet. However, in the mobile app, once you have submitted the timesheet and clicked on the "I certify that this timesheet is correct" button, you are not able to unsubmit or make any changes from the mobile app. You can go to your computer to unsubmit the timesheet; this will then allow you to make changes on your computer or the mobile app.


FAQs

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  1. What models of phones are supported for the mobile app?

    Models older than the Android 5 and iPhone 5 are not supported. The mobile app may work on older models, but there are no guarantees that all features will work and they are not supported by Ultipro.

  2. If I already installed the mobile app previously, do I need to uninstall and reinstall it to get the most current version?

    No, updates should happen automatically if you have your phone set to auto-update.  If you have turned off the auto-update function, you can get updates in the App store. Updates occur every Thursday night to Friday morning.

  3. Can I enter time for two different pay codes on the same day?

    Yes, you can add multiple pay codes for the same day. You would select the day, click on Add Time, select the first Pay Code, enter the number of hours, enter Labor Metrics and click Submit. You would then select the same day, click on Add Time again, select the second Pay Code and enter the number of hours. Repeat as needed.

  4. Is there a way to view my team's comments when viewing their timesheets in the app?

    Unfortunately, the Timesheet Comments are currently not available in the mobile app, either to enter or view. This is a feature that Ultipro has planned for development so stay tuned.

  5. Will direct reports and supervisor assignments follow in mobile app exactly as in desktop version?

    Yes, all roles, access groups and supervisor assignments will be the same in the mobile app as in the desktop version.

Human Resources Department

HOURS: Monday - Friday, 8:00am-4:30pm

200 West Oak, Suite 3200, Fort Collins, CO 80521
PO Box 1190, Fort Collins, CO 80522
PHONE: (970) 498-5970 | FAX: (970) 498-5980
Email Human Resources
Email Benefits Team