Need help connecting with the State of Colorado Unemployment Insurance Office?
Call us, and we’ll get you into the phone queue to speak directly with a live Unemployment Insurance (UI) agent, not a bot! Wait times to reach a UI representative can vary based on their call volume.
If our office is handling a high number of requests, we may place you on a short call list. Don’t worry, we’ll call you back and connect you to UI as soon as possible.
You can be added to the UI phone queue Monday through Friday, 8:00 a.m. to 3:00 p.m. (excluding holidays).
About Unemployment Benefits
Unemployment benefits are state-administered through the Colorado Department of Labor and Employment (CDLE). LCEWD does not have access to your UI account, but can explain the process for filing UI claims and answer general UI questions.

