About Us

The Long-Term Care Ombudsman Program works to protect the rights of residents of assisted living residences and nursing facilities.  Anyone can contact the ombudsman with concerns.  

Long-Term Care Ombudsman services include:

• Responding to concerns regarding a long-term care facility reported by a resident or their family
• Providing consultation for long-term care staff
• Responding to inquiries from people considering long-term care placement
• Providing information and training on long-term care facilities, services, federal and state regulations and residents’ rights. 

The Program encourages individuals to resolve issues at the lowest level possible. If you are uncomfortable doing this or are unable to resolve an issue, you can also contact the licensing and regulatory agency for long term care facilities in Colorado - Colorado Department of Public Health and Environment (CDPHE). Please note that sending a referral to the Ombudsman Program does not meet mandatory reporting requirements. 

Choosing a Care Community

Choosing a long-term care community for yourself or a loved one can be overwhelming. The key is to choose a community that best meets your specific needs. The Larimer County Ombudsman Program has compiled tips and questions to assist in your decision-making process.

Learn More

Quick Links

• Residents’ Rights Brochure
• Filing a Complaint to CDPHE
• Find and Compare Facilities